CLD Services Ltd

A Case Study.

How CLD Services Ltd, a leading UK Contract Cleaning Firm Transformed Health & Safety Compliance with multi-lingual COSHH, SDS and RAMS delivery using Bangl.

By digitising their Health & Safety documentation with Bangl, CLD Services Ltd eliminated paper-based inefficiencies, ensuring instant access to vital COSHH and RAMS information across all 400 locations. Operatives now receive real-time updates in their native language, reducing compliance risks and improving on-site safety.

CLD Services Ltd, a leading contract cleaning firm on the London Borders, has been servicing the UK's largest managed real estate firms for over 50 years.

With a prestigious portfolio spanning 400 locations, their Health & Safety team, led by IOSH-qualified Ryan Shellard, faced a significant challenge: streamlining compliance documentation across multiple sites while ensuring multilingual accessibility for a diverse workforce.

The contract cleaning industry operates on incredibly tight margins, and competition is fierce. Going fully digital with Bangl checked a lot of boxes for CLD—especially its multilingual capabilities, which ensure that safety information is accessible in any language an operative prefers.

Managing compliance for every site used to take days. Now, with Bangl, it’s done in minutes. It’s transformed how we operate. - Ryan Shellard IOSH

The Challenge

Before implementing Bangl, CLD Services relied on a paper-based system for their COSHH and RAMS documentation. This meant:

Slow Manual Processes: Manual distribution of safety updates, which took weeks to reach all sites.
Risk of Outdated Documents: Risk of outdated or misplaced documents at critical locations.
Language Barriers: Compliance gaps due to language barriers among operatives from Ghana, Brazil, Portugal, Spain, Italy, France, and Germany.
High Administrative Costs: Significant printing and administrative costs.

Winning new contracts is tough, but Bangl has given us a clear differentiator. It’s a game changer. - Operations Manager

The Bangl Solution

By adopting Bangl’s intelligent, multilingual digital documentation system, CLD Services Ltd was able to:

Instant Updates: Instantly update COSHH and RAMS documents across all 400 locations.
Multilingual Safety Information: Provide operatives with site-specific safety information in their native language.
Efficiency Boost: Eliminate paper-based inefficiencies and significantly reduce admin workload.
Real-Time Compliance Tracking: Ensure Health & Safety compliance with real-time tracking and reporting.

We no longer worry about outdated safety documents. One update in Bangl, and every site is instantly in sync. - Health & Safety Manager

Key Takeaways

Unlimited Instant Updates
90+ languages supported
Realtime Tracking

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The Results

Efficiency Gains: What used to take days is now completed in minutes.
Instant Document Updates: No more delays—updated safety sheets are available instantly.
Multilingual Support: Operatives receive instructions in their own language, improving comprehension and safety.
Cost Predictability: With Bangl’s fixed pricing model, CLD can accurately forecast compliance costs.
Competitive Advantage: CLD has won bids they may have otherwise lost, thanks to Bangl's AI-driven safety compliance platform.

Bangl’s fixed pricing means no hidden costs. We’ve factored it seamlessly into our quotes, giving us an edge in tenders. - Finance Director

"In the first year of switching to the Bangl Platform, we saved over 100,000 sheets of paper. And that's not even accounting for ink, petrol, maintenance, etc. A massive cost reduction for us while improving our H&S compliance efficiency."

Peter Shellard, CLD Services Ltd

"Bangl gave us the dedicated service we were looking for without trying to sell us something we didn't need. They adapted Bangl to suit our business needs by taking the time to understand our business and operational requirements."

Ian Brownjohn, Loughton Contracts Plc

"Our customer, one of the UK's largest property management firms, needed a solution that registered an operative at a location. We went to market and found Bangl. Their platform was a perfect fit. Installed around one of London's largest shopping precincts, it was a major success. We intend to roll this system out across all the facilities we operate."

Mick Rust, Property Support Services (UK) Ltd

"Bangl makes it super easy for us to spread the word about our services. The digital business card is genius, and it enables me to keep the very best bits of what we do always at hand. 100% recommend Anthony and the team at Bangl."

Jennifer Maskell, Tiny Leaps Coaching

"Bangl has saved me countless hours reproducing COSHH, SDS, and RAMS every time a manufacturer updates the technical details."

Ryan Shellard, CLD Services Ltd

"The Bangl platform helps us manage our sites to the high level we expect of ourselves and that our eminent clients expect."

Ian Brownjohn, Loughton Contracts Plc

"Bangl makes it so easy to track our operatives in real-time to maintain contact and protect them from harm. The Lone Worker real-time reporting gives us complete peace of mind."

Ryan Shellard, CLD Services Ltd

"The Bangl platform help our partners scan items on-site for a complete checklist of what should be there. They can also reorder, on the spot, anything that is in use at that location."

Ian Brownjohn, Loughton Contracts Plc

"The AI automatic language translation for our COSHH and RAMS is simply a godsend. I don't know how we ever managed without it, to be honest."

Ryan Shellard, CLD Services Ltd

"The Bangl onsite attendance management system has given us the ability to track our operatives at the locations where we work. Bangl allows us to track not only operatives attending a location but also those who have not attended. Bangl alerts us the instant an event hasn't happened – incredible!"

Steven Shellard, CLD Services Ltd

"I spend a lot of time filming sporting events around the world. The Bangl business card has been a game-changer for me. Now, instead of handing out traditional cards, I can simply let a new contact tap my reusable Bangl card to instantly share my details, portfolio, website—everything—in one tap. Everyone I show it to reacts the same way: ‘Phwoar! Where did you get that?’"

Max Kirrane, The Digital Content Factory

"The Bangl digital vehicle record has been a massive hit with our customers. Between service visits, they can simply scan their Bangl tag to access key details about their vehicle, including service history, MOT due dates, and other essential information. They absolutely love it."

Sean Rodrigues, Motatech

"Bangl’s fixed pricing means no hidden costs. We’ve factored it seamlessly into our quotes, giving us an edge in tenders."

Finance Director, CLD Services Ltd

"Bangl fits our requirements perfectly. Anthony and his team flawlessly delivered on our CEO's vision. As we continue moving away from wasteful paper and card-based solutions, we trust Bangl to provide the expertise we need."

Sally Higgins, TClarke Plc

"We no longer worry about outdated safety documents. One update in Bangl, and every site is instantly in sync."

Health & Safety Manager, CLD Services Ltd

"Bangl is a tremendous aid for us in our drive for efficiency. I would not hesitate to recommend Anthony and the team at Bangl if you are looking to improve upon or even eliminate paper processes in your company."

Ian Brownjohn, Loughton Contracts Plc

"Winning new contracts is tough, but Bangl has given us a clear differentiator. It’s a game changer."

Operations Director, CLD Services Ltd

"I've been in this industry for over 30 years, and I've never seen another system that comes close to Bangl in terms of ease of use, cost-effectiveness, and support. I could go on, but the truth is simple—Bangl is the number one requirement for successful information delivery in the 21st century."

Michael Dennis, CLD Services Ltd

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